CONTACT

Write me.
Real human.
Real inbox.

Support requests, bug reports, feature ideas, press — one address. It goes to me. I answer, usually within forty-eight hours.

────── BY APP ──────
00000010 · ROUTING

If it helps, mention which app.

One inbox, but subject lines help. Here’s the per-app rundown.

SIGHT● SHIPPING

Kestrel Sight / Lite

FAQs and troubleshooting are on the support page. For anything else — device model, iOS version, and file size of the PCAP help a lot.

BLKBOX● BUILDING

BlackBox

Tesla owners: firmware version and camera hardware generation speed up any debugging.

────── BEFORE YOU WRITE ──────
A NOTE

Don’t email me PCAP files. They often contain sensitive network data. If a capture is needed to diagnose something, I’ll reply with a secure method.

Response time is usually within forty-eight hours on weekdays. One person, one inbox — but you will get a reply.